UK Company Leading The Way In Customer Service / What To Learn From Them

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Jan 082017
 

I recently faced an interview by a reporter from Fiscal Times on the procedure of improving customer experience. This topic came up because of the widely-publicised problems that the customers have long been facing while trying to access utility services. In my opinion, it would always be a good option to contact Southern Electric customer services in order to find out the right customer service standards that need to be followed. Southern Electric customer service offers world class services and answers to the queries and the complaints of its clients. It is only because of this reason that the North Ridge Council has decided to follow the customer service standards used by Southern Electric customer service department. There are a number of important features that the Council has noted in the customer service department and services of Southern Electric and they are as follows:

  • First of all the Southern Electric customer service department treats all its customers with high quality service. This is one customer service standard that has attracted the North Ridge Council towards following the steps of Southern Electric.
  • The Council found that the customers of the company were very satisfied with its business and the employees were also pleased with the work that they were doing. This is another customer service standard that appealed to the Council. All individuals associated with the business were satisfied and happy.

  • At Southern Electric customer service department, everyone knows what is expected from them. The customer service representatives of the company are quite confident about delivering extraordinary results when it comes to offering customer support.
  • Effective communication and great planning have been the pillars of success for the Southern Electric customer service department. All individuals connected with the company are well informed and there is no communication gap existing between them. This is another important customer service standard that has appealed to the North Ridge Council.
  • The Council also found that the managers working for Southern Electric are clear in stating their requirements or the work that they want from their employees. They are good at giving clear directions to the employees and this has helped the company in achieving its goal of possessing satisfied customers.
  • One customer service standard that is really working for Southern Electric is that the company officials or managers keep asking their customer service representatives about the demands of their customers. The feedback received from customers is used for improving the quality of the services offered by the company. This has helped Southern Electric in grabbing huge success.

North Ridge Council recommends every company to contact Southern Electric customer services for getting an idea about the type of customer service that should be offered to clients. The council stresses on the fact that customer experience, employee experience, customer service and customer feedback are important for the success of any company whether it is in the private or the public sector. There are certain minimum standards required to be improve or deliver customer experience and these standards are well defined by Southern Electric customer service.

Should Governments Aid In The Fight Against Obesity?

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Oct 202016
 

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Obesity has become a crisis in America with approximately a third of the adult population obese and another third suffering from overweight issues. This has led to a vast obese climate in America where every year there are reported cases of about 300,000 victims who take up an average of $10 billion health care costs. Despite the levels of desire for the weight loss, Americans have had their paths and diet behaviors collide with highly unhealthy feeding practices; the thorough marketing of sugary foods and stores that have revolutionized their services to doorstep delivery. This has led to events of impulse buying by Americans and the increase in sugary food consumption over the last five decades with the average size of soft drinks increasing from 6.4% to 8.2%.

The events following the obesity cases have raised the concern at a national level with policies being implemented that may help minimize the incidences while major health facilities to recommend the use of Pure Forskolin a perennial herb in the genus of mints. It is found in the native subtropical and tropical regions of East Africa and India.

The government also has chipped in their efforts to help regulate on the menace. However, the regulations have not been stringent enough on the regulations. The advertisement of sugary food to children has not met the peak of expectations as companies still freely air their advertisement and entice children’s the tender brain. Apparently, other measures have failed to be sufficient enough, for instance, the health fitness clubs, and parks as participation only take up an insignificant portion of the obese and overweight population. This was the reason that Pure Forskolin came into the picture; if it solves health issues while through simple ingestion, then it would be of much help.

The U.S government has for long hit a dead-end in curbing health issues related to feeding habits. This entails the fact that, the regulations have failed to be sufficient enough yet it costs the government billions of dollars to fight the same. Pure Forskolin, having hit chat list of the effectiveness in weight loss; it is about time the government considered developing a pill from the herb. This would be an enormous gain to the government and the general population as well. It would cut down on the costs to the government on health-related issues, and the obese individuals would find it highly convenient to use the drug as it’s all a matter of swallowing.

It’s scary to realize that 4 in 10 women are obese; it may be time for the government to step forward!

Obesity has proven to be more than a personal problem but a nationwide tragedy that needs immediate rectification. It is a costly epidemic that requires informed personal decisions and government actions. Through aggressive health efforts, the government adopts, the safer the future generation is and the cheaper it becomes in the fight against the menace.